Last updated: 1 January 2026
(ABN: ) trading as (“we”, “us”, “our”) operates the platform. This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following personal information:
- Account information: name, email address, phone number, password, location
- Business information: ABN, dealer licence number, business name (for dealer accounts)
- Listing information: vehicle/equipment details, photos, descriptions, pricing
- Transaction information: payment details, purchase and sale history, invoices
- Communications: messages between users, contact form submissions, support requests
- Technical information: IP address, browser type, device information, operating system
- Usage information: pages visited, search queries, listings viewed, time spent on site
2. How We Collect Information
We collect personal information through:
- Registration and account creation forms
- Listing creation and editing
- Messaging and communication features
- Payment processing
- Contact forms and support requests
- Cookies and similar tracking technologies
- Third-party services (see Section 4)
3. How We Use Your Information
We use your personal information for the following purposes:
- Account management: creating and maintaining your account, verifying your identity
- Marketplace operations: publishing listings, facilitating buyer-seller communication, processing transactions
- Payment processing: processing listing fees, subscription payments and refunds
- Communications: sending transactional emails (listing confirmations, messages), account notifications, and marketing communications (with your consent)
- Analytics: understanding how the Platform is used to improve our services
- Fraud prevention: detecting and preventing fraudulent or harmful activity
- Legal compliance: complying with applicable laws, regulations and legal obligations
4. Who We Share With
We may share your personal information with:
- Other platform users: your public profile information, listing details, and contact information when you initiate or respond to a transaction
- : for finance applications, with your explicit consent
- Stripe Inc: for payment processing, governed by Stripe's Privacy Policy
- Email service provider (Brevo): for sending transactional emails only
- Analytics providers: aggregated, non-identifying usage data for site improvement
- Law enforcement or regulators: only when legally required, or to prevent fraud or protect the safety of our users
We do not sell, rent or trade your personal information to third-party marketers.
5. Cookies
We use the following types of cookies:
- Essential cookies: required for the Platform to function (session management, security tokens, login state). These are always active.
- Analytics cookies: help us understand how visitors use the Platform. These are optional and can be disabled.
- Marketing cookies: used to deliver relevant advertising. These are optional and can be disabled.
You can manage your cookie preferences at any time through the cookie consent banner or your browser settings. Your cookie preference is stored for 12 months.
6. Data Retention
- Active accounts: your data is retained while your account remains active
- Account deletion: upon request, your personal data will be deleted within 30 days, except where retention is required by law
- Transaction records: retained for 7 years for tax and legal compliance as required by Australian law
- Anonymised data: we may retain anonymised, aggregated data indefinitely for analytics purposes
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Australian Privacy Principles
To exercise any of these rights, please contact us using the details in Section 10 below.
8. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Our security measures include:
- SSL/TLS encryption for all data in transit
- Secure password hashing (bcrypt)
- Access controls and role-based permissions
- Regular security reviews and updates
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. International Transfers
Some of our service providers are located outside Australia, including:
- Stripe Inc (United States) for payment processing
- Brevo (France) for email delivery
Where personal information is transferred overseas, we ensure appropriate safeguards are in place as required by the Australian Privacy Act.
10. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to make a complaint, please contact us:
- Email:
- Online: /contact
- Address: Clayton VIC 3168, Australia
- Data Controller: (ABN: )
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email at least 14 days before they take effect. The updated policy will be posted on this page with the revised “Last updated” date.